Terms of Use

1. Agreement

These Terms of Use ("Terms") are a contract between you and Torch99 ("we", "us") for the Track Macro iOS application, its Siri and Shortcuts actions and the website at trackmacro.app (together, "the Service"). By downloading, installing or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility and account

• You must be at least 13 years old (or older where local law requires) and able to form a binding contract.
• The app creates an anonymous account on your device. You are responsible for the device and for keeping it secure. Your diary is stored on your device: if you delete the app without exporting your data or keeping a device backup, your diary and account id may be lost; we cannot recover an anonymous account from a description.
• One person per account. Do not use the Service on behalf of someone else without their knowledge.

3. The service

Track Macro lets you log food, see calories, macronutrients and key nutrients against targets you set, record around thirty nutrients per food, read your weight from and write logged nutrition to Apple Health, track supplements and streaks, and, on request, receive an AI-generated estimate of a meal from a photo or a line of text. We may add, change or remove features at any time. The free plan includes unlimited logging and the full dashboard; features and daily allowances of the free and Pro plans are described on the pricing section and may change with notice.

4. Wellness tool, not medical advice

• The Service is a general wellness and self-tracking tool. It compares your logged intake with targets that you set or accept. It does not diagnose, treat, cure or prevent any disease or condition and is not medical, nutritional or dietary advice.
• Targets generated during onboarding are generic estimates from standard formulas and your answers. They are not individualised professional advice. Food database values and AI estimates are approximations and can be wrong.
• Consult a qualified professional before changing your diet, especially if you are pregnant, breastfeeding, under 18, have a medical condition, an eating disorder history, or take medication. If you think you may have a medical emergency, contact your local emergency services immediately.
• You use the information in the Service at your own risk and remain responsible for your own choices.

5. Pro subscriptions, trials and billing

• Plans. Track Macro Pro is offered as an auto-renewing subscription with a yearly plan (US $39.99 per year) and a weekly plan (US $4.99 per week). Prices are shown in the App Store in your local currency and may differ by storefront. Prices may change; changes apply from the next renewal after Apple notifies you.
• Billing. All purchases are made through Apple's App Store and charged to your Apple Account at confirmation of purchase. We never see your payment details.
• Free trial. The yearly plan may include a 3-day free trial for eligible Apple Accounts (typically once per subscription group). When the trial ends, the subscription converts to a paid subscription and you are charged the yearly price unless you cancel at least 24 hours before the end of the trial. Any unused portion of a free trial is forfeited when you purchase a subscription.
• Auto-renewal. Subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the end of the current period.
• Cancelling. You can manage or cancel in iOS Settings › [your name] › Subscriptions, or via Apple's instructions. Deleting the app does not cancel a subscription. After cancelling, Pro remains active until the end of the paid period and does not renew.
• Refunds. Refunds are handled by Apple under App Store rules; we cannot issue them directly. Request one at reportaproblem.apple.com. Where consumer law gives you a statutory right of withdrawal, it is not affected.
• Restoring. Reinstalled the app or got a new iPhone? Use Profile › Restore purchases while signed in to the same Apple Account.
• Changes to Pro. We may change what Pro includes. If we materially reduce Pro during a period you have paid for, you may cancel and request a pro-rated refund from Apple.

6. Acceptable use

You agree not to:

• use the Service for anything unlawful, or to harm yourself or others;
• submit photos or text that are illegal, that depict people without their consent, or that you do not have the right to share;
• abuse the AI estimate feature with automated requests, scripts or attempts to bypass daily allowances or the Pro check;
• reverse-engineer, decompile, scrape, or extract the food database, prompts or models, except where the law expressly permits;
• interfere with the Service's security, servers or other users, or probe or test its vulnerabilities without written permission;
• resell, sublicense or offer the Service to third parties, or remove any proprietary notices.

7. Your content and our IP

• Your content (your diary, custom foods, photos and text you submit) remains yours. You grant us a limited, worldwide, non-exclusive licence to store, process and display it solely to provide the Service to you, and to send photos and text to our AI provider when you tap Estimate. This licence ends when you delete the content or your account, except for transient copies that are cleared in the normal course of operation.
• Our content. The Service, its design, code, name, logo and generated targets and estimates are owned by Torch99 or its licensors and protected by intellectual-property law. We grant you a personal, non-transferable, revocable licence to use the app on Apple devices you own or control, in accordance with the App Store terms. Nothing in these Terms transfers ownership to you.
• Feedback you send us may be used without obligation to you.

8. Third-party services

The Service relies on Apple (App Store, StoreKit, HealthKit, Apple Intelligence), Google Firebase, OpenAI and RevenueCat. Their terms apply to their services, and we are not responsible for their availability. Apple Health integration requires your permission in iOS and is subject to Apple's HealthKit rules. Food database entries may come from third-party sources and may contain errors.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT FOOD DATA, TARGETS OR AI ESTIMATES ARE ACCURATE OR COMPLETE, THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT IT WILL PRODUCE ANY PARTICULAR HEALTH, WEIGHT OR FITNESS OUTCOME. Some jurisdictions do not allow these exclusions, so some may not apply to you.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TORCH99 AND ITS OWNERS, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US THROUGH THE APP STORE IN THAT PERIOD OR US $50. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

11. Termination

• You may stop using the Service at any time and delete your account from Profile › Delete account. Deleting your account does not cancel an active subscription; cancel it in iOS Settings first if you do not want it to renew.
• We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. If we discontinue the Service entirely we will give reasonable notice where practicable.
• Sections 4, 7, 9, 10, 12 and anything that by its nature should survive, survives termination.

12. Governing law and disputes

These Terms are governed by the laws of [Jurisdiction], without regard to conflict-of-law rules, and any dispute will be brought in the courts of [Jurisdiction], except that consumers in the EEA, UK or other jurisdictions with mandatory consumer protection may rely on the law and courts of their country of residence. Before filing a claim, please email us; most issues can be sorted out in a few messages. EU consumers may also use the European Commission's online dispute resolution platform.

13. Apple-specific terms

• These Terms are between you and Torch99, not Apple. Apple is not responsible for the Service or its content and has no obligation to provide maintenance or support for it.
• Apple is a third-party beneficiary of these Terms and may enforce them against you.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation.
• Torch99, not Apple, is responsible for addressing any claims relating to the app, including product liability, legal or regulatory compliance, consumer protection, and intellectual-property infringement claims.
• You represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and are not on any US Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms (for example your carrier's) when using the app.

14. Changes

We may update these Terms. We will post the new version here with a new effective date and, for material changes, show a notice in the app. Continued use after the effective date is acceptance of the new Terms. If you do not agree, stop using the Service and cancel any subscription.

15. Contact

Torch99
Email: liwaa@99visibility.com